kde, linux, busses, open source and the good old Grateful Dead.
How am I being disingenuous? I DO host web pages. We do host pages for support. I am not sure what you are getting at.
Yes, IRC isn’t used that frequently, and it is sad. It just works.
I am not the only one who doesn’t like Discords search, and it really does vary depending on the instance.
And I am realistic. Again, we already do this. No discord needed.
most people aren’t gonna host it themselves
Why not? Barely costs anything. Or even free if you want to rely github, and if that goes away you can move it elsewhere, you own it. I still host multiple web sites and work with several projects that leverage tools to self host. A domain is not that expensive.
No one under 50 knows how to use irc? We still use it for some of the support cases for a few software projects and I can assure you the majority of users are under 30. But I get your point, for the average, barely computer literate person, they probably haven’t even heard of it.
you just put a discord button in the app or the settings page if it’s something bigger than an app:
To find out if someone will bother answering a question, to sign up, to ask the same thing over and over again. Horrible way to run support.
I am not the only one who finds the searches inconsistent. It also depends on how each person sets up their channel. More importantly it doesn’t end up in a search engine. You have to know what discord server to start with.
IRC with history, your own forums, your own chat, your own wiki: they do not disappear.
Horrible place to support software. No history, your question is answered by whoever happens to be there, you cant see the information with out joining… just terrible.
With other methods at least there is asynchronous support, history is kept, and no login is needed.
Not to mention the horrible interface and design choices and the reliance on third party tools that could disappear or change service at anytime.
Sure… Want to fix the stupid new menus in windows 11? Oh it is just a new guid key in the registry in a location you wouldn’t expect. You know just cut and paste shit into the registry you found on the internet. Windows is just as annoying, if not more so.
In any case: what system GUI’s do you want? GUIS make everything so much harder, careful what you wish for.
Ogg at lower bitrates sounded better than mp3 at the same rate. Consumers dont care, but for a lot of game developers the zero patent risk and higher quality shipping with smaller files made Ogg a great choice at the time.
For me? FLACs are the only way… which reminds me, I wonder I can still convert all the SHN (shorten) lossless files I still have. I should get on that before a converter doesn’t exist.
Most people are not making software and trying to create support structures either. So I am not sure what you are getting at here. If someone can create a development project of any decent size, setting up a web page for cheap or free is trivial. So I have no idea what you are getting at.
It has nothing to do with if I like discord or not, it is simply is it appropriate or not. I have explained why it is not an ideal support place. Certainly not a tier one. Nothing I said was pretending anything.
And yes it depends on the server. You do realize that admins use various bots and have different settings per discord instance right? There are many discussions with the discord devs about their various approaches and problems with searches.